Your questions,
answered

A self-guided e-bike tour of Queenstown's wine country. You get shuttled out of Queenstown, ride the Arrow River bridges and the Kawarau Gorge, cross the world's first bungy bridge, then roll between Gibbston cellar doors at your own pace. The shuttle brings you back.

No — and that's the point. You get a route briefing, a trail map and the crew's number. Then you choose the wineries, the stops and the pace.

The pure riding is 2–3 hours, but most riders spend 4–6 hours with winery stops. You're back in Queenstown by late afternoon, in time for dinner.

Go for it. There's no fixed return time. When you're done, the shuttle collects you from the wineries.

Most don't — you can walk in. Gibbston Valley Winery gets busy in peak season, so call ahead if you want a platter lunch. Your briefing tells you which cellar doors are walk-in friendly that day.

No. The trail is Grade 1–2 (easy) and the e-bike motor handles the few climbs. If you can ride a bike, you can do this.

Absolutely. Your briefing has you sorted in five minutes, and the trails are wide, off-road and gently graded.

A glass or two at a cellar door is part of the experience, and the trail is off-road and self-paced. Be sensible — and if you'd rather not ride the last leg, the shuttle can collect you.

If the trail is unrideable, your booking is rescheduled or refunded. Queenstown weather moves fast, but the gorge trail is sheltered from the wind.

From $149 per rider. Your shuttle, e-bike, helmet, lock and trail map are included. There are no booking fees.

No. You pay tastings and food directly to each winery, so you only pay for the cellar doors you choose.

Choose a pickup in Frankton, central Queenstown or Arthurs Point when you book. Your confirmation email has the exact stop and time.

Yes. Cancel free up to 48 hours before your ride. Read the cancellation policy or manage your booking.

Yes. Seats on the shuttle are limited and summer days fill up. Booking ahead secures your spot — and you can still cancel free up to 48 hours before.

It depends on their age and size. Call 0800 944 999 before booking and the crew will tell you what will work for your family.

Yes — birthdays, hens parties and work trips all ride with Whizzy. For groups bigger than the booking form allows, call or email hello@whizzy.co.nz.